When you push the close month end function in A/R this message may pop up:
If this happens, you have neglected to print your journals for cash and sales.
You may have just printed a journal that day, but if you do any of the following functions, you will need to print the journals again:
1. Enter cash. - Run Cash journal
2. Import sales - Run Sales Journal
3. Generate finance charges - run Sales Journal
4. Load finance charges - run Sales Journal
5. Void an item - If you voided a sale - run sales journal
if you voided cash - run cash journal
Please go back into the month end menu and push the following options to close both journals:
both of these functions must be run before you push the Close out Month End function.