Monthly Retainer Invoices

Monthly Retainer Invoices

To configure the monthly retainers in our system, please update the misc tab of the customer profile:

 


Retainer: If you charge retainers for your customers enter the retainer amount for this account. Check the box next to the amount to have that charge included in the retainer run for this month.


Once the accounts are setup please run the generate monthly retainers function in the month end menu:

This is primarily used for process service companies who have routes where they charge a monthly fee for routine filings.

You can type in the description for the invoice in the description field. 
Make sure you select the correct income account for your monthly retainers.
Select your branch and click Calculate. Once the retainers are calculated, you can click the detail button to review the retainers and double check that everyone is included.
Once everything checks out, you click the load button to put the retainers into your open item accounts.
If you don't click load the invoices won't be loaded.



    • Related Articles

    • Statements Don't Pull Any Invoices

      The possible causes of no statements pulling on a statement include: 1. No open items (invoices) available in the date range selected. 2. No accounts with the selected billing cycle. 3. No accounts with the selected branch. 4. Accounts may have a ...

    • Month End Close Procedure

      Here is a video on how to run Month End: https://youtu.be/FLNHTVxA568?si=V-Sg26p60X6d_qJS Open your WinServe Plus Accounts Receivable module, by going to your START Menu >> All Programs and locate WinServe8, as shown below: the following window will ...

    • How to Setup Your Customer Statement Profile for our PDF Statement Software

      Here is a video on how to edit statements : https://youtu.be/2rTmYU_nYjU Tristar Software's PDF statement system uses the Customer Statement profile to define what prints for each customer. To update that information you will go to maintenance / ...

    • Transitioning a Customer from One E-filing Provider to Another

      Tristar Software has recently recoded our logon function to help you in your efforts to transition a customer from their old e-filing provider to your system. You will notice a new checkbox on the customer/contact screen: Once you check the circled ...

    • How to Import Jobs from Excel to WinServe

      For those firms that receive orders from their clients in CSV files or excel files, we have a solution to quickly import those orders into our system.  With a basic level of knowledge of microsoft Excel and your system, you can save hours of input ...