Reports Overview: Built‑in, Custom Excel, and Report Generator

Reports Overview: Built‑in, Custom Excel, and Report Generator

Summary: Choose the right reporting tool: built‑in PDF reports, Excel dumps, or the advanced Report Generator.

Quick answer

Use built‑in PDF reports for summaries, **Export to Excel** for operational spreadsheets, and **Report Generator** for ad‑hoc/automated multi‑format output (PDF/Excel/email).

What you need

  • WinServe+ access
  • Appropriate role/permissions (as required)

Steps

  1. Open **Reports** and review the **Customer List**, **Performance**, **Job Summary**, and other PDFs for quick summaries.
    media/reports-overview-01.png

    [Insert screenshot for Step 1]

  2. Use **Dump List View** and **Export to Excel II** for operational data sets (rates, open invoices, server activity, WIP, etc.).
    media/reports-overview-02.png

    [Insert screenshot for Step 2]

  3. For advanced needs, use **Report Generator** to set criteria, output format, and (optionally) scheduled email delivery.
    media/reports-overview-03.png

    [Insert screenshot for Step 3]

Confirm it worked

You can produce the needed report in the appropriate format for your audience.

Troubleshooting

If a dump lacks a field, check the long list in **Export to Excel II** or ask Tristar to add a **Custom Excel** design.

  • X
    • Related Articles

    • Custom Excel Reports (Design & Support)

      Summary: Leverage Custom Excel Reports when the standard dumps don’t fit; Tristar can assist with design. Quick answer Use **Custom Excel Reports** to build tailored spreadsheets; Tristar Support can design reports at an hourly rate. What you need ...
    • Export to Excel II: Catalog of Operational Dumps

      Summary: Use the large set of Excel dumps (rates, open invoices, server activity, WIP, etc.) for operational analysis. Quick answer Open **Export to Excel II** to access dozens of prebuilt “dump” spreadsheets including WinServe billing rate, open ...
    • Job Summary Report (Daily Totals)

      Summary: Generate daily totals of jobs, cancellations, invoices, revenue/non-revenue, and fees by job type. Quick answer Use **Job Summary Report** to see a daily roll-up of counts and amounts across job types. What you need WinServe+ access ...
    • Performance Report by Customer or Server

      Summary: Run side-by-side performance analysis with breakdowns by job type, manner of service, averages, and percentages. Quick answer Use the **Performance Report** to measure turnaround and outcomes by Customer or Server; filter parameters and ...
    • Dashboard Overview & Quick Search

      Summary: Use the dashboard to monitor import queues, field agent queues, quick links, and calendar counts; perform quick searches by job/matter/case. Quick answer Enable the bottom dashboard in Orders; click counts to open corresponding queues; ...