SQL Right Truncation Error

SQL Right Truncation Error

This error means a field in your order is larger than supported by the function you are attempting to run.
Normally this happens when newer orders try to run on older code (like the photocopy invoice).
The error looks a lot like this:

The best solution is to shorten the field that is too long.
In photocopy that field is the records description on the facility miscellaneous tab.

the billing limit for that field is around 100 characters.
Please shorten or cutoff the records other description to that length.

As of version 8.94 there is an invoice upgrade available to handle larger record descriptions. It is new code and includes cool features like the ability to update the number of volumes and to rearrange the billing items for the invoice. Contact Doug for a demo.
There is an upgrade cost for the new billing software.

Otherwise please shorten the records other description to invoice the order.


    • Related Articles

    • When I Go to Invoice and the System Gives Me a Truncation Error

      This issue is caused by the other records field on the facility miscellaneous tab. Please reduce the amount of information in that field. it has a 100 character limit for invoicing: You can copy the information to the field rep comments and it will ...
    • How to Take a Snapshot of an Error or Attach a Document

      When you have an issue with our software it is best to send us some details. Please use the snipping software found on all recent versions of windows: To take a screen shot, try to include the error message and the job number that created it and / or ...
    • Unable to Convert Corrupted Image Message When Importing Diligence or Final Status

      This is related to two separate messages that you may encounter in the software: On importing final: On importing diligence: These messages come up when the Exif data on the picture that is being imported is invalid.  This info contains the GPS ...
    • My statements won't send and there is no error message

      If you are unable to send statements and are not receiving an error message, it may be that your email settings need to be adjusted. To adjust your email settings, open Winserve or Wincopy and go to Maintain - Setup - Email Settings. We have another ...
    • Month End Close Error Everyone Seems to Get

      When you push the close month end function in A/R this message may pop up: If this happens, you have neglected to print your journals for cash and sales. You may have just printed a journal that day, but if you do any of the following functions, you ...