Create a Billing Rate Profile
Summary: Define the rate structure by branch, customer type, job priority, job type, and region.
Quick answer
Set prerequisites first (Customer Types, Job Types, Income Accounts, Branches), then build the profile and add charge lines.
What you need
- WinServe+ access
- Appropriate role/permissions (as required)
Steps
Open **Maintain ▸ Billing ▸ Billing Rate** and choose **Branch**, **Customer Type**, **Priority**, **Job Type**, and **Region**, then click **OK**.
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Click **Add** to insert a line: select **Income Account**, enter **Amount** (flat) or **Rate** (per unit), and—if needed—configure **Commission** and **Auto Billing**.
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Repeat for all standard charges required for that region and job type.
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Use **Save As** to clone a finished structure for a new branch, customer type, or region, then adjust special charges as needed.
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Run the **Billing Rate report** to verify completeness and accuracy.
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Confirm it worked
When you rate an order of the matching branch/type/priority/region, the defined charges appear automatically.
Troubleshooting
If charges don’t appear, verify the order’s **branch, customer type, priority, job type, and region** match the rate profile, and that **Auto Billing** is set where required.
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