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How to Create/Edit models
"Models" are what we call the templates that format the documents our customers print. When you print a proof of service, the system takes a model which is written in code, and adds the information from your order. For example, when you print a ...
What to do When Your Attachment PDF is Corrupt
If you get an error message like when printing documents, please do the following: 1. Save the PDF to your hard drive. 2. Remove the PDF from the order 3. open and save the PDF on the hard drive 4. Reload the PDF and try to print again. 5. If it ...
How to Load Special Fonts to Your Computer
Tristar Software uses certain special fonts to save on coding and to create documents that look more professional. In certain cases you may not have those fonts loaded on your computer. You will know you need to install the fonts if you see the ...
If Your OK and Cancel Buttons Disappear from Certain Screens in the System. You May Have Adjusted Your Font Size on the Screen.
Note this screen. The ok and cancel buttons are missing at the bottom: This issue can be resolved by resetting the display pitch size as follows: Display: If you increase this beyond 100 percent the screen buttons won't show.