Dispatcher Assigned to Dispatch Board (Map Dispatcher → Server/Driver)

Dispatcher Assigned to Dispatch Board (Map Dispatcher → Server/Driver)

Summary: Set which dispatcher is responsible for which server/driver so dispatch boards route work to the right person.

Quick answer

Use the Dispatcher Assigned to Dispatch Board screen to map each server/driver to a dispatcher; the board and email routing respect this mapping.

What you need

  • WinServe+ access
  • Appropriate role/permissions (as required)

Steps

  1. Open **Dispatcher Assigned to Dispatch Board**.
    media/dispatcher-assigned-to-board-01.png

    [Insert screenshot for Step 1]

  2. Map each **Server/Driver** to a **Dispatcher** according to responsibility and branch.
    media/dispatcher-assigned-to-board-02.png

    [Insert screenshot for Step 2]

  3. Save and verify on the dispatch board that assignments appear under the expected dispatcher.
    media/dispatcher-assigned-to-board-03.png

    [Insert screenshot for Step 3]

Confirm it worked

Jobs and right‑click actions on the board route to the mapped dispatcher.

Troubleshooting

If routing looks wrong, double‑check the dispatcher mapping and branch defaults.

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