Dispatcher Groups & Dispatcher Profiles (Power Boards Setup)

Dispatcher Groups & Dispatcher Profiles (Power Boards Setup)

Summary: Create dispatcher groups, assign dispatchers to boards/servers, and configure Dispatcher Profiles used by the power dispatch boards.

Quick answer

Use Dispatcher Group Maintenance to organize dispatch responsibilities; assign dispatchers to boards/servers; use Dispatcher Profiles to define power board behaviors and layouts.

What you need

  • WinServe+ access
  • Appropriate role/permissions (as required)

Steps

  1. Open **Dispatcher Group Maintenance** and add groups reflecting your teams/branches.
    media/dispatcher-groups-and-profiles-01.png

    [Insert screenshot for Step 1]

  2. Open **Dispatcher Assigned to Dispatch Board** to assign which dispatcher oversees which server/driver.
    media/dispatcher-groups-and-profiles-02.png

    [Insert screenshot for Step 2]

  3. Open **Dispatcher Profile** to configure the power dispatch board behavior and saved layouts for those dispatchers.
    media/dispatcher-groups-and-profiles-03.png

    [Insert screenshot for Step 3]

Confirm it worked

Dispatch boards reflect assigned dispatchers and profiles; right‑click actions and filters behave per the profile.

Troubleshooting

If a board doesn’t show expected servers, verify the dispatcher‑to‑server assignments and profile selection.

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