Enter a Proof of Delivery (POD) and Print POD

Enter a Proof of Delivery (POD) and Print POD

Summary: Record attempts/serve times, fees, and distances; include additional drivers and print the POD.

Quick answer

PODs are required to pay attempts/commissions; enter the server, date/time, and any fees/weights/wait time; use the G button for miles.

What you need

  • WinServe+ access
  • Appropriate role/permissions (as required)

Steps

  1. Right‑click the job and choose **Process Proof of Delivery**. The **Server** defaults from the address; **Date** defaults to today.
    media/proof-of-delivery-01.png

    [Insert screenshot for Step 1]

  2. Enter **Time** and complete any **Fee Advance**, **Weight**, **Pieces**, or **Waiting Time** for billing.
    media/proof-of-delivery-02.png

    [Insert screenshot for Step 2]

  3. Click **G** by **Distance** to calculate miles (Process jobs use office→service; Court jobs use client address→court).
    media/proof-of-delivery-03.png

    [Insert screenshot for Step 3]

  4. Use the **Prebilled Items** tab for extra charges; add **Drivers** to capture commissions for multiple participants.
    media/proof-of-delivery-04.png

    [Insert screenshot for Step 4]

  5. Right‑click the POD’d order and choose **Print Proof of Delivery** to generate the document.
    media/proof-of-delivery-05.png

    [Insert screenshot for Step 5]

Confirm it worked

POD appears on the order; mileage/fees populate; printed POD generates successfully.

Troubleshooting

If miles cannot be calculated, verify the address and use route preview or hand‑enter miles; ensure Google calculation errors are addressed before rating.

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