Training resources: videos, manuals, and help menu

Training resources: videos, manuals, and help menu

Summary: Find videos, the in‑app manual, release notes, and support options.

Quick answer

Use the Help menu and the Tristar YouTube channel to learn features and follow updates.

What you need

  • WinServe+ access
  • Appropriate role/permissions (as required)

Steps

  1. Visit the Tristar **YouTube channel** for walkthrough videos on core workflows.
    media/winserve-training-resources-01.png

    [Insert screenshot for Step 1]

  2. In WinServe+, open **HELP** to access **Show Manual**, **FAQ/Knowledge Base**, **What’s New**, and **Submit a Ticket**.
    media/winserve-training-resources-02.png

    [Insert screenshot for Step 2]

  3. Use **What’s New** to review version‑specific changes before training staff on new behaviors.
    media/winserve-training-resources-03.png

    [Insert screenshot for Step 3]

Confirm it worked

You can open the manual from Help, view the recent updates document, and access the ticket form.

Troubleshooting

If a link fails to open, verify internet access and that your default browser/PDF viewer is set correctly.

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