Update WinServe+ and Reload Models
Summary: Keep your installation current and refresh document models when they change.
Quick answer
Use the Help menu to update programs and reload models; always close other Tristar apps before updating.
What you need
- WinServe+ access
- Appropriate role/permissions (as required)
Steps
To refresh document layouts (affidavits, proofs, invoices, work orders), click **HELP ▸ LOAD MODELS**.
media/winserve-update-and-reload-models-01.png
[Insert screenshot for Step 1]
To update the application, click **HELP ▸ UPDATE PROGRAMS**. If an error occurs, close all Tristar programs from the system tray or reboot, then run the updater again.
media/winserve-update-and-reload-models-02.png
[Insert screenshot for Step 2]
Exit WinServe+ using **FILE ▸ EXIT** rather than closing the window, to save state cleanly.
media/winserve-update-and-reload-models-03.png
[Insert screenshot for Step 3]
Confirm it worked
Models reload without errors and the program version reflects your latest update under **Help ▸ About**.
Troubleshooting
If updates fail, ensure all Tristar programs are closed (including tray apps), or reboot and retry the update. If models don’t appear, use **HELP ▸ LOAD MODELS** again.
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