Troubleshooting: Google Miles & Route Calculation

Troubleshooting: Google Miles & Route Calculation

Summary: Fix G‑button mileage errors or incorrect distances.

Quick answer

Check address formatting (ZIP/city/state) and try **Route** preview; hand‑enter miles if Google fails.

What you need

  • WinServe+ access
  • Appropriate role/permissions (as required)

Steps

  1. Validate the address (street/city/state/ZIP) and correct typos.
    media/troubleshooting-google-miles-01.png

    [Insert screenshot for Step 1]

  2. Click **Route** to preview expected path and distance, then hand‑enter miles if the G result is inconsistent.
    media/troubleshooting-google-miles-02.png

    [Insert screenshot for Step 2]

  3. If issues persist, confirm network access and try again.
    media/troubleshooting-google-miles-03.png

    [Insert screenshot for Step 3]

Confirm it worked

POD shows correct mileage; billing based on miles is correct.

Troubleshooting

Persistent failure typically indicates invalid addresses; fix the order address before retrying.

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