ePouch Job Sharing: Send/Receive with Affiliates
Summary: Share jobs electronically with affiliates; receive completion packages back to the originating company.
Quick answer
Use ePouch to transmit orders to affiliates; they enter diligence, proofs, and invoices; the package returns and becomes a vendor invoice in the origin system.
What you need
- WinServe+ access
- Appropriate role/permissions (as required)
Steps
Configure ePouch and select the orders to transmit; include court code where applicable for smooth foreign mapping.
media/epouch-job-sharing-01.png
[Insert screenshot for Step 1]
At the affiliate, process the job (status/diligence, proof, invoice).
media/epouch-job-sharing-02.png
[Insert screenshot for Step 2]
Back at origin, import the **completion package** and **diligence**; verify pictures and proofs arrived; vendor invoice is created for your A/P as needed.
media/epouch-job-sharing-03.png
[Insert screenshot for Step 3]
Confirm it worked
Returned packages update the origin order with diligence, proof, and the affiliate’s invoice; no rekeying is required.
Troubleshooting
If a court code is missing in the pouch, use the **Add Court** button on the receiving side to clone the court name/address and complete missing fields (e.g., county).
Related articles
Related Articles
Help ▸ Dump Concurrent / ePouch List: When to Use It
Summary: Generate a diagnostic listing of concurrent sessions or ePouch entries for support review. Quick answer Use this Help option when support requests a snapshot of current sessions or pouch entries; attach the generated file to your ticket. ...
Import Court Jobs from Excel (File & Serve)
Summary: Use the Excel importer’s court mode to create filings from spreadsheets, including proof defaults and status-due logic. Quick answer Map columns, provide court codes, and set the importer’s court/file-and-serve options. Status due-by dates ...
Batch Close and Generate Recurring Jobs
Summary: Finalize many similar jobs at once and auto‑create new daily/periodic orders. Quick answer Use **Batch Close** to clone a baseline job’s proof/invoice onto a set of jobs; use **Generate Recurring Jobs** to create pre‑defined customer jobs ...
Default Due Dates by Job Type and Priority
Summary: Predefine due‑by windows for Standard, Rush, Special, and Today per job type. Quick answer Populate every job type and priority; otherwise the system falls back to a generic default. What you need WinServe+ access Appropriate ...
Job Types: presets for Process, Court, and Messenger
Summary: Preset job style, titles, and special‑instruction starters for consistent order entry. Quick answer Create job types that set style, abbreviations, and default labels for plaintiff/defendant and special instructions. What you need WinServe+ ...