Create a Messenger Work Order
Summary: Set up pickup/delivery legs (pairs) with optional multiple drivers and prebill items.
Quick answer
Add one or more pickup/delivery pairs; assign a driver per leg; add prebill items for extras.
What you need
- WinServe+ access
- Appropriate role/permissions (as required)
Steps
Enter order header fields (customer/bill‑to/job type/priority).
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Add address **pairs**: each pair includes a **Pickup** (top) and **Delivery** (bottom) address.
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Assign a **Driver** to each leg; add multiple segments if different drivers are needed.
media/messenger-work-order-03.png
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Add **Prebill items** and **PDF attachments** as required.
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Confirm it worked
Each pickup/delivery leg shows its assigned driver(s); prebill items display on the order.
Troubleshooting
If multiple drivers must be paid on one leg, add segments for each driver so commissions calculate correctly.
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