Foreign Webservice/API Overview (Process & Photocopy Attachments)
Summary: Connect to external systems for process/photocopy orders and attachments, retrieve PDFs from AWS/SQL, and map courts from partners.
Quick answer
Use the foreign webservice connector to receive orders and attachments; retrieval functions pull PDFs from AWS or SQL; Add Court can clone partner court info to smooth import.
What you need
- WinServe+ access
- Appropriate role/permissions (as required)
Steps
Configure the **Foreign Webservice Connector** and credentials.
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Use **Select by Name (soft match)** when needed to map incoming customers/courts/contacts.
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Retrieve proofs/attachments using **GetPDFinMemory** from AWS/SQL as noted in the manual updates.
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When receiving pouch jobs with unfamiliar courts, use **Add Court** to clone name/address then fill missing details (e.g., county).
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Confirm it worked
Incoming orders/attachments are created and accessible; proofs open from AWS/SQL storage; courts are mapped.
Troubleshooting
If attachments don’t open, verify storage (AWS vs SQL) and credentials; if courts can’t map, use Add Court and complete required fields.
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