Foreign Webservice/API Overview (Process & Photocopy Attachments)

Foreign Webservice/API Overview (Process & Photocopy Attachments)

Summary: Connect to external systems for process/photocopy orders and attachments, retrieve PDFs from AWS/SQL, and map courts from partners.

Quick answer

Use the foreign webservice connector to receive orders and attachments; retrieval functions pull PDFs from AWS or SQL; Add Court can clone partner court info to smooth import.

What you need

  • WinServe+ access
  • Appropriate role/permissions (as required)

Steps

  1. Configure the **Foreign Webservice Connector** and credentials.
    media/foreign-webservice-api-01.png

    [Insert screenshot for Step 1]

  2. Use **Select by Name (soft match)** when needed to map incoming customers/courts/contacts.
    media/foreign-webservice-api-02.png

    [Insert screenshot for Step 2]

  3. Retrieve proofs/attachments using **GetPDFinMemory** from AWS/SQL as noted in the manual updates.
    media/foreign-webservice-api-03.png

    [Insert screenshot for Step 3]

  4. When receiving pouch jobs with unfamiliar courts, use **Add Court** to clone name/address then fill missing details (e.g., county).
    media/foreign-webservice-api-04.png

    [Insert screenshot for Step 4]

Confirm it worked

Incoming orders/attachments are created and accessible; proofs open from AWS/SQL storage; courts are mapped.

Troubleshooting

If attachments don’t open, verify storage (AWS vs SQL) and credentials; if courts can’t map, use Add Court and complete required fields.

  • X
    • Related Articles

    • Import Web Orders (Process/Court) with Attachments

      Summary: Bring in customer‑submitted web orders, verify entities/courts, and attach documents. Quick answer Refresh the queue, open attachments, verify customer/attorney/court, correct fields, then finish to create the WinServe order. What you need ...
    • What is WinServe+? Overview & Workflows

      Summary: Understand WinServe+ and how Process, Court, and Messenger jobs flow from order entry to proof and invoicing. Quick answer WinServe+ is an attorney‑services platform for process serving, court filings, and messenger work. It centralizes ...
    • Create a Process Work Order: Addresses & Servers

      Summary: Add home/business addresses, assign servers per address, and use mapping/history tools. Quick answer Enter each address; assign a server per address if needed; use mapping and address history to improve accuracy. What you need WinServe+ ...
    • Load PDFs and Import Orders from Excel

      Summary: Attach PDFs in bulk and import process/court/messenger orders from spreadsheets with mapping profiles. Quick answer Use **Load PDF Files** (or by barcode/filename/additional matter number) to publish documents; use **Import Orders from ...
    • Batch Close and Generate Recurring Jobs

      Summary: Finalize many similar jobs at once and auto‑create new daily/periodic orders. Quick answer Use **Batch Close** to clone a baseline job’s proof/invoice onto a set of jobs; use **Generate Recurring Jobs** to create pre‑defined customer jobs ...